Surveys & Feedback
An agent that turns every order into a 5-star review
Direct happy customers to leave reviews on Google & Yelp while resolving issues privately.
Boost 5-Star Reviews
Happy customers are directed to leave reviews on Google/Yelp.
Reduce 1 and 2 Stars
Direct unhappy customers to private feedback forms instead of leaving a public rating.
Immediate Engagements
Text customers for feedback within one hour of their order.
Improve SEO
Higher ratings boost your ranking on Google Maps and search engines.
How the agent turns every order into a 5-Star Rating on Google or Yelp
In today's digital age, your online reputation is more important than ever. 75% of customers check Google before ordering, and only look for restaurants with 4.5+ stars. Post-order surveys allow you to direct happy customers to leave reviews on Google and Yelp while resolving complaints privately.
Order Placed
Customer makes a purchase through your website or app.
Prompt for Review
1 hour later, we text them to review their order.
Customer Rates Experience
Your customer leaves a rating and completes a short feedback survey.
Tailored Action
Depending on their rating, customers will either be prompted to leave a public review or submit more feedback to an internal private form.
Manages Your Reputation With Real-Time Customer Feedback
Personalized Outreach
Automated Engagement, Powered by AI
Request feedback from customers via SMS or email within one hour of their order.
Send personalized, context-aware messages to receive a higher reorder rate.
Guest Recovery
Address Complaints Before They Go Public
Automatically or manually follow-up with unhappy customers to resolve complains.
Receive instant alerts for negative feedback.
Improve your Online Reputation
Turn Happy Customers into Brand Advocates
Automatically prompt happy customers to leave an online review.
Increase your number of 5-star ratings by 35%+.
Data-Driven Insights
Uncover Trends to Elevate Your Service
Analyze feedback patterns across menu items, time periods, and locations.
AI generates actionable reports for staff training and menu optimization.
